Shipping & Returns

Shipping Policy

Free standard shipping on all orders within Hong Kong* and Mainland China. We are looking to add more affordable international shipping options at the moment, please bare with us.

*Please be aware that there is a residential address surcharge of HK$30, so we highly recommend using a commercial address (eg. your office or school address) to avoid this cost. There may be a carrier surcharge upon delivery for shipments going to remote areas in Hong Kong.


Return & Exchange

All unused products can be returned or exchanged within 7 days after receiving the goods. Simply ship back the products in the same condition to the designated address and include a note with purchase information (Buyer name &  order number). If the return is due to quality issues, please contact customer service email: or leave a message on our Contact page, we will bear the postage for return and replacement of goods. If the goods are not returned or replaced due to quality issues, the postage shall be borne by the buyer.